Policies, procedures and complaints
Organisational policies and procedures
The NPCC is subject to the policies and procedures of the Metropolitan Police, which can be found here.
Policies
- Commercial Guidance Commercial Procedure
- Corporate credit card policy
- Corporate Travel Plan
- Environment and sustainability policy
- Gifts and hospitality policy
- Inclusion diversity and equality policy
- Overseas travel standard operating procedure
- Police staff discipline policy
- Professional standards policy
- Use of social media
- Working Time Regulations Policy
Bespoke NPCC/NPoCC Policies
NPCC as a hosted organisation are required to comply with MPS policies except where they are deemed incompatible with NPCC requirements. As a result all MPS policies which are subject to four yearly review in the MPS are subject to a yearly review in NPCC to ensure they are fit for purpose. This is currently undertaken by the NPCC Chief of Staff. Below is a master policy spreadsheet which details all relevant policies and indicates if a policy has been amended and why.
Recruitment procedures
The NPCC is subject to the recruitment procedures of the Metropolitan Police, which can be found here.
Records management and personnel data policies
Publication scheme and Freedom of Information
The NPCC's publication scheme is based on the Freedom of Information Act Definition document for police forces produced by the Information Commissioner's Office (ICO), a copy of which can be found here.
Make a complaint against the Chair
All complaints against the NPCC Chair should be directed to the Chair of the Performance Sub-committee, Chief Constable Olivia Pinkney, Hampshire Police. She can be contacted on alex.reading@hampshire.pnn.police.uk
Make a complaint about the NPCC or a NPCC staff member
NPCC staff are employed by the Metropolitan Police and are subject their disciplinary procedures, which can be found here. To make a complaint about a member of staff, or to make a general complaint about the NPCC, please contact the Metropolitan Police’s Directorate of Professional Standards by calling 101 or via the website at https://www.met.police.uk/contact/contact-us/