Policies, procedures and complaints

Organisational policies and procedures

The NPCC is subject to the policies and procedures of the Metropolitan Police, which can be found here.

Recruitment procedures

The NPCC is subject to the recruitment procedures of the Metropolitan Police, which can be found here.

Records management and personnel data policies

The NPCC is subject to the records management and personnel data policies of the Metropolitan Police. The records management policies can be found here and the data policies can be found here.

Publication scheme and Freedom of Information

The NPCC's publication scheme is based on the Freedom of Information Act Definition document for police forces produced by the Information Commissioner's Office (ICO), a copy of which can be found here.

Make a complaint against the Chair

All complaints against the NPCC Chair should be directed to the Chair of the Performance Sub-committee, Chief Constable Olivia Pinkney, Hampshire Police. She can be contacted on alex.reading@hampshire.pnn.police.uk

Make a complaint about the NPCC or a NPCC staff member

NPCC staff are employed by the Metropolitan Police and are subject their disciplinary procedures, which can be found here. To make a complaint about a member of staff, or to make a general complaint about the NPCC, please contact the Metropolitan Police’s Directorate of Professional Standards by calling 101 or via the website at https://www.met.police.uk/contact/contact-us/